Payment and Delivery
All our articles are in stock and ready for immediate delivery.
For the payment, you can principally use the following payment methods. In individual cases, it is possible that not all payment methods are available. You can find out more in the payment modalities below.
Purchase in Advance:
If you choose the payment method in advance, we will give you our bank details in a separate e-mail and deliver the goods after receipt of payment.
Purchase by Cash on Delivery:
You pay the purchase price directly to the deliverer. You will be charged an extra 5.60 Euro.
Purchase by Paypal:
As part of the payment service PayPal Plus, we offer you various payment methods as PayPal services. You will be redirected to the website of the online provider PayPal. There you can specify your payment details, confirm the use of your data by PayPal and the payment instructions to PayPal.
If you have chosen the payment method PayPal, you must be registered there to be able to pay the invoice amount or register first and legitimize with your access data. The payment transaction will be carried out automatically by PayPal immediately after confirmation of the payment order. You'll get more information during the ordering process.
If you have chosen the payment method credit card, you do not have to be registered with PayPal in order to pay the invoice amount. The payment transaction will be processed by your credit card company at the request of PayPal and your card will be charged immediately upon confirmation of the payment order and after authentification of you being the legitimate cardholder. You'll get more information during the ordering process.
If you have selected the method of payment direct debit, you do not have to be registered with PayPal in order to pay the invoice amount. By confirming the money order you give PayPal a direct debit mandate. You will be informed about the date of the account debit by PayPal (so-called Prenotification). Upon submitting the direct debit mandate immediately after the payment order has been confirmed, PayPal will request its bank to initiate the payment transaction. The payment transaction will be processed and your account will be charged. You'll get more information during the ordering process.
Orders within Germany:
For orders within Germany we deliver charge-free. A calculation of additional surcharges within the shipping costs is only to be borne in case of any customer request with regard to express dispatches or with cash on delivery orders.
We cover the cost of returning the goods within Germany (except for articles from the Birkenstock range). We refuse acceptance of freight collect packages.
We ship exclusively with DHL.
Orders to other European Countries:
In the case of orders to other European countries, the customer will be charged according to the country zone, in addition to the purchase price of the ordered product, shipping costs of min. 15.00 Euro, which are already shown and calculated separately when placing the order.
For the delivery of the orders to be shipped, we have concluded a framework contract with the logistics partner DHL, which, according to our experience, provides a competent and fast delivery of your orders.
For further questions please do not hesitate to contact us by phone or e-mail.